How to Manage System Failures in Healthcare?


Flaws and mismanagements are an integral part of every man made organization one can think of. Similarly, the field of medicine sciences and healthcare facilities is far from perfect as failures and misconducts can rise quite often. Here are some system failures that the health sector currently faces and ways to manage them:

1. Not Planning for Rapid Technology and IT Advancements

Over the last decade, we have seen numerous healthcare facilities shut down and go bankrupt due to their unwillingness to accept and incorporate the new collecting system or introduce automaticity at hospital administrative level. This could be as simple as introducing automated payments and billing systems and hiring a software developer to design a new administrative software that keeps patients records and follow-ups check ins easier.  Even introducing state of the art diagnostic and medical equipment could potentially save millions of lives in the blink of an eye. It is crucial that hospitals and clinic setups anticipate their future needs well in advance so they can plan accordingly. Also using mobile DICOM viewer apps will give more freedom to healthcare professionals in reading and accessing data.

2. Failing to Prepare the Next Generation of Leaders

In today’s competitive world, it is hard to find long lasting associations and professional mentorships, which is why it is not uncommon to see thriving and successful medical institutes fall apart after the sudden demise or transfer of their previous heads. What today’s health practitioners and senior faculties should focus on, is to train and educate a team of bright and hardworking individuals that will be able to take the organization once the previous leadership is gone, to achieve newer records of success and to take the legacy forward.

3. Failing to Ask Basic Questions and Ignoring the Laws

In today’s healthcare system, it is crucial for doctors to know the basic legislations that the healthcare professionals should abide to. This includes health insurance information’s and schemes, basic rights of the patients and strict rules that the doctors should follow.  On the other hand, failing to understand the basic condition of a patient, such as single or divorced men and women who don’t have any family that could tend to them and discharging them on request is a prime example of professional negligence. I encourage doctors to ask questions and go beyond the scope of diseases and exposure.

4. Encouraging the Establishment of Two Mediocre Facilities Instead of One Excellent Facility

It is not uncommon for the management of an esteemed institution to think of establishing a second institution when their prime facility has received a certain amount of success and has maintained its reputation as time has progressed. But what we need to take into consideration is that before making a new facility, do we have the resources to establish another project of the same level? Do we have the management skills to take the project further? Can we maintain the same level of standards and excellence in the second facility, in par with the parent institution? Failure to address these concerns can eventually lead to the advent of 2 mediocre facilities with low quality healthcare and patient service.

So, use tools like mobile DICOM viewer for android and keep yourself updated with medical industry and IT advancements and you will be safe.